Catherine and Tim believed that hearing aids or cochlear implants could assist hearing loss, and whilst that is often the case, it wasn’t the case for Charlotte’s left side. At two months old, Charlotte was fitted with a hearing aid and the family started their journey with Hear and Say.
“We must have looked like deer-in-headlights during our first appointment, but the team at Hear and Say couldn’t have helped more. With their history of helping babies and children with hearing loss, they were well versed at helping the whole family as a unit,” said Catherine.
“We started with telehealth appointments, meaning we could have the services remotely from where we live in Yeppoon. The initial listening and spoken language lessons educated us as parents about how we could improve Charlotte’s access to sound and ensure she progressed and developed at the same rate as her peers,” she said.
“As a first-time mother, I was so appreciative of the weekly, and then fortnightly lessons, as our wonderful speech pathologist, Elizabeth, was able to guide me on age-appropriate books and activities. The lessons were a silver lining to what otherwise was a tough diagnosis.”
Charlotte was progressing well, talking and meeting milestones however at two years old she unexpectedly lost the hearing in the right ear.
“Charlotte became profoundly deaf overnight and she wasn’t at an age where we could explain what had happened,” said Catherine.
“It was devastating to our family and traumatic for Charlotte who had no understanding as to what was happening and lost her ability to communicate,” she said.
“Having had a child who was speaking and listening so well, to all of a sudden having no access to sound, really highlighted to us all how important to a child’s development communication really is.”
Four months after Charlotte losing her hearing, and with extensive counselling and expectation meetings, Tim and Catherine decided to go ahead with a cochlear implant on Charlotte’s right side.
“After a nervous wait, Charlotte was switched on in July 2021, eight days post-surgery,” said Catherine.