School of Health and Rehabilitation Sciences, The University of Queensland

  • Dr Monique Waite, Lecturer in Speech Pathology
  • Anna Benclowe, Honours Student
  • Rhiannon Underhill, Honours Student

Hear and Say 

  • Ms Emma Rushbrooke, Clinical Director
  • Dr Wendy Arnott, R&D Manager
  • Jessica Balfour-Ogilvy, Clinical Manager
  • Amy Russell, Listening and Spoken Language Specialist Townsville
  • Helen Ridgway, Research Assistant
Child Doing Speech Therapy Via Telehealth

What does this research investigate?

To gain a better understanding of the effectiveness of telepractice-based early intervention for children with hearing loss, Hear and Say undertook this study comparing the outcomes of three different groups of children within the same age range – those enrolled in a telepractice early intervention program, enrolled in an in-centre program and a control group with typical hearing.

Key findings

The results for all three groups were in line with what would be expected from children with typical hearing, where 84 per cent and above would be expected to be within the average range. Six months after initial testing, 100 per cent of the telepractice cohort were within the average range, suggesting there is no significant difference between virtual and face-to-face listening and spoken language intervention.


It was these initial learnings which provided Hear and Say with even greater confidence in the decision to rapidly transfer centre-based families to telepractice following the initial pandemic restrictions. Further learnings will inform improvements and expansion in the use of telepractice both within Hear and Say and more broadly, providing better access to intervention for all children with hearing loss.


The study was made possible with the philanthropic support of The E Robert Hayles & Alison L Hayles Charitable Trust

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