Lucy is a beautiful one-year-old with a dedicated family and community surrounding her – including the team at Hear and Say. Lucy comes along to listening and spoken language therapy lessons, audiology appointments and occupational therapy sessions.

“Hear and Say is a massive part of our world, as we spend quite a bit of time there since Lucy was diagnosed with her hearing loss. Everyone we’ve seen has been exceptionally professional, helpful, knowledgeable and caring in our journey,” said Lucy’s mum, Monique.

Lucy was also born with Down syndrome, and in a heart-warming act that proved just how phenomenal the Hear and Say community is, Monique combined her appreciation for Hear and Say while simultaneously raising awareness for Down syndrome.

“Due to COVID-19 restrictions, Down Syndrome Australia couldn’t run their annual October fundraiser, so instead they came up with a campaign called #21yourway,” said Monique.

“As a community we were encouraged to do 21 things to raise awareness and support for Down Syndrome Australia, and I chose to do 21 acts of kindness to bless the people who have helped us on our journey so far with Lucy,” said Monique.

Small Child Hugging Lady

The Hear and Say team were delighted to receive an array of little cakes as part of Monique’s 21 acts of kindness.

“We couldn’t do this alone and I am super grateful for all the people who have helped us,” said Monique.

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2020-21 Annual Report

Read about the 300 babies born with hearing loss in Australia each year, and how Hear and Say continued to change lives this year.

Changing lives, together

Your gift will help deliver critical services, so babies born deaf can hear their parents say, “I love you.”

Changing Lives Together

2022 is our 30th birthday and we're inviting you to be part of our story by participating in our Giving Day.

Spotlight on single-sided deafness

“This research project is very exciting because it helps to show that children who receive a cochlear implant for single-sided deafness saw significant improvements in their day-to-day hearing abilities, which are maintained over time."

Cycling and hearing loss: staying safe on the roads

“People kept mentioning to me that I was missing parts of conversations, and in crowded environments I was finding it very difficult to hear and engage with others."

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