Hearing loss can impact all aspects and stages of life, both for the child as well as their loved ones.

How can social work help?

Our social work service supports individuals and families through a range of short and longer-term interventions. From working through the grief that comes with the diagnosis of a child’s hearing loss, through to the challenges of parenting and everyday life, or experiences of domestic violence and other types of trauma – our social workers are here to help navigate families through these challenges.

Baby with hearing aids
Speech Therapy Lesson With Child

What does our social worker do?

  • Grief counselling and emotional support for families working through the news of diagnosis of a hearing loss
  • Assisting to identify and develop your strengths and resources
  • Advocating for and referring to resources to support you and your family
  • Support for issues related to child and family welfare, mental and physical health, poverty, unemployment, disability, homelessness, family violence and trauma

Booking an appointment

If you child is already part of our Early Intervention program, we encourage you to talk with your therapist or audiologist and ask for a referral to our social work service. An appointment will then be set up to discuss your situation and next steps could be.

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On demand

Professional development and parenting webinars are available any time; from the benefits of music, to mealtimes for fussy eaters, explore the wide range of topics.

2020-21 Annual Report

Read about the 300 babies born with hearing loss in Australia each year, and how Hear and Say continued to change lives this year.

Changing lives, together

Your gift will help deliver critical services, so babies born deaf can hear their parents say, “I love you.”

Changing Lives Together

2022 is our 30th birthday and we're inviting you to be part of our story by participating in our Giving Day.

Spotlight on single-sided deafness

“This research project is very exciting because it helps to show that children who receive a cochlear implant for single-sided deafness saw significant improvements in their day-to-day hearing abilities, which are maintained over time."

Cycling and hearing loss: staying safe on the roads

“People kept mentioning to me that I was missing parts of conversations, and in crowded environments I was finding it very difficult to hear and engage with others."

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