With many of his loved ones living interstate, not being able to hear well on the phone wasn’t an option for Brisbane grandfather, Michael Dullahide.

“My daughters and grandchildren all live in Melbourne, and so we rely on regular catch ups via the phone or FaceTime,” explained Michael.

However, an increasingly noticeable hearing loss had begun to frustratingly interfere with these cherished conversations.

“I’m now retired, but I suspect that it was long periods working in a noisy industrial environment together with getting older which have been responsible for my hearing loss,” said Michael.

“It was infuriating not to be able to participate fully in some conversations, especially with a number of people like a family event, or when trying to listen to my grandchildren.”

It was then a chat with a friend who had faced similar issues which put Michael on a path to reclaiming the sounds he’d thought may be lost forever.

“I was one day discussing the health problems associated with ageing and in particular, my hearing issues, with a friend, when I discovered she had had similar concerns. She had sought advice from Hear and Say about her hearing and was extremely happy with the outcome.”

The conversation led Michael to make an appointment at Hear and Say’s Ashgrove clinic, a decision he regarded as “life changing”.

“Now that I’ve had hearing aids fitted, tuned to my ears and have worn them in all types of conditions and environments, I too am very happy with the results,” said Michael.

“There was no stress involved in the process. It began with an informative meeting with my audiologist, including extensive testing of my hearing quality in both ears which was documented in a comprehensive report. We then talked through a recommendation regarding the type of hearing aid best suited to my needs.

“I have also been impressed by several follow-up appointments, where my audiologist carried out a range of tests and ensured my complete satisfaction with the product.”

Michael’s new hearing technology has ensured he can get back to fully enjoying his vast range of hobbies including music, golf and hiking, and of course stay connected to his loved ones regardless of distance.

“It has all been worthwhile, and I now enjoy taking part in discussions within groups of people and having much more fruitful conversations with my grandchildren.”

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