Year Six student Benjamin is fascinated by all things mechanical and electronic – meaning his high-tech hearing device is a great fit in more ways than one.

Diagnosed with profound hearing loss in his right ear, Benjamin now uses a cochlear implant to hear clearly all the time, both at home and in the classroom.

“Benjamin’s hearing loss was gradual from four years old. Coupled with his prior diagnosis of autism, it had created significant obstacles to his learning and engagement at school,” said Benjamin’s mum, Julia.

After being referred to Hear and Say, Benjamin went through a comprehensive assessment process for a cochlear implant – ultimately resulting in him undergoing the surgery in 2018.


Since then, Benjamin’s family has continued to attend the Gold Coast Centre, for audiology support and specialised speech therapy known as listening and spoken language therapy.

For Benjamin, it means getting on with a fun-filled childhood encompassing his loves of bike-riding, climbing, reading and lots of “tinkering”.

“Hear and Say provides immeasurable support to families like ours, and their compassion, understanding and expertise brings stability during what are often difficult and life-changing circumstances,” said Julia.

“Benjamin’s allied health specialists at Hear and Say are extraordinary and have a wonderful rapport with him, and have given us invaluable support and encouragement.

“They not only provide us with professional assistance but a level of understanding, kindness and humanity that is humbling.”

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2020-21 Annual Report

Read about the 300 babies born with hearing loss in Australia each year, and how Hear and Say continued to change lives this year.

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Spotlight on single-sided deafness

“This research project is very exciting because it helps to show that children who receive a cochlear implant for single-sided deafness saw significant improvements in their day-to-day hearing abilities, which are maintained over time."

Cycling and hearing loss: staying safe on the roads

“People kept mentioning to me that I was missing parts of conversations, and in crowded environments I was finding it very difficult to hear and engage with others."

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