Hear and Say is committed to the protection of your personal information. The following is a summary of how we collect, handle, store and disclose your personal information.
We will collect, hold and use your personal information (including from external providers) to provide you with the relevant services related to early intervention, audiological management, medical management, allied health services, habilitation and for associated administrative purposes, including external auditing.
We will not provide personal information to any other individuals or organisations without prior consent except where required by law to do so. At times, we may also disclose information on a confidential basis with:
- Contractors who provide services, for example, database management, printing and mailing to Hear and Say.
- Overseas recipients, such as a medical practitioner, about an individual if they are using our health services and they reside outside Australia.
- Emergency services in case of an emergency.